Nikolas Pilavakis, Adam Jenkins, Nadin Kokciyan, Kami Vaniea (University of Edinburgh)

When people identify potential malicious phishing emails one option they have is to contact a help desk to report it and receive guidance. While there is a great deal of effort put into helping people identify such emails and to encourage users to report them, there is relatively little understanding of what people say or ask when contacting a help desk about such emails. In this work, we qualitatively analyze a random sample of 270 help desk phishing tickets collected across nine months. We find that when reporting or asking about phishing emails, users often discuss evidence they have observed or gathered, potential impacts they have identified, actions they have or have not taken, and questions they have. Some users also provide clear arguments both about why the email really is phishing and why the organization needs to take action about it.

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Enhanced Vehicular Roll-Jam Attack using a Known Noise Source

Zachary Depp, Halit Bugra Tulay, C. Emre Koksal (The Ohio State University)

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Analysing Adversarial Threats to Rule-Based Local-Planning Algorithms for Autonomous...

Andrew Roberts (Tallinn University of Technology), Mohsen Malayjerdi (Tallinn University of Technology), Mauro Bellone (Tallinn University of Technology), Olaf Maennel (The University of Adelaide), Ehsan Malayjerdi (Tallinn University of Technology)

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BANS: Evaluation of Bystander Awareness Notification Systems for Productivity...

Shady Mansour (LMU Munich), Pascal Knierim (Universitat Innsbruck), Joseph O’Hagan (University of Glasgow), Florian Alt (University of the Bundeswehr Munich), Florian Mathis (University of Glasgow)

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Location Data and COVID-19 Contact Tracing: How Data Privacy...

Callie Monroe, Faiza Tazi, Sanchari Das (university of Denver)

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