Sanam Ghorbani Lyastani (CISPA Helmholtz Center for Information Security, Saarland University), Michael Backes (CISPA Helmholtz Center for Information Security), Sven Bugiel (CISPA Helmholtz Center for Information Security)

Heuristics for user experience state that users will transfer their expectations from one product to another. A lack of consistency between products can increase users' cognitive friction, leading to frustration and rejection. This paper presents the first systematic study of the external, functional consistency of two-factor authentication user journeys on top-ranked websites. We find that these websites implement only a minimal number of design aspects consistently (e.g., naming and location of settings) but exhibit mixed design patterns for setup and usage of a second factor. Moreover, we find that some of the more consistently realized aspects, such as descriptions of two-factor authentication, have been described in the literature as problematic and adverse to user experience. Our results advocate for more general UX guidelines for 2FA implementers and raise new research questions about the 2FA user journeys.

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VulHawk: Cross-architecture Vulnerability Detection with Entropy-based Binary Code Search

Zhenhao Luo (College of Computer, National University of Defense Technology), Pengfei Wang (College of Computer, National University of Defense Technology), Baosheng Wang (College of Computer, National University of Defense Technology), Yong Tang (College of Computer, National University of Defense Technology), Wei Xie (College of Computer, National University of Defense Technology), Xu Zhou (College of Computer,…

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CANtropy: Time Series Feature Extraction-Based Intrusion Detection Systems for...

Md Hasan Shahriar, Wenjing Lou, Y. Thomas Hou (Virginia Polytechnic Institute and State University)

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DiffCSP: Finding Browser Bugs in Content Security Policy Enforcement...

Seongil Wi (KAIST), Trung Tin Nguyen (CISPA Helmholtz Center for Information Security, Saarland University), Jihwan Kim (KAIST), Ben Stock (CISPA Helmholtz Center for Information Security), Sooel Son (KAIST)

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Why do Internet Devices Remain Vulnerable? A Survey with...

Tamara Bondar, Hala Assal, AbdelRahman Abdou (Carleton University)

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